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Free standard delivery over €75 · EU

Comfort & Travel

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Help centre

Good to know
before you go

Practical information about ordering, delivery, currencies and returns.

Do I need an account to place an order?

No. Allogio is guest checkout only, so you can place an order without creating an account or signing in.

Which countries do you deliver to?

We deliver to supported destinations across the European Union. The available countries are shown during checkout before you place your order.

How much does delivery cost?

Standard delivery costs €4.90 and is free when the pre-discount order value is €75 or more. Express delivery costs €9.90.

How long will delivery take?

Standard delivery usually takes 3–6 business days. Express delivery usually takes 1–3 business days.

Which currencies can I use?

Prices can be viewed in EUR, USD, GBP or PLN. EUR is the store’s default and reference currency.

How is my order recorded?

Every successfully placed order is saved securely with its order number, items, delivery choice and customer details.

Can I change or cancel an order?

Contact us as soon as possible with your order number. We will confirm whether the order can still be changed or cancelled before dispatch.

How do returns work?

Eligible items can be returned under the conditions described on our Returns & Refunds and Consumer Rights pages. Contact us before sending anything back.